Skip to end of metadata
Go to start of metadata

This is the home page for the Data Service Contact Information space.

  • No labels

1 Comment

  1. Database 

    Contact                               

    Escalation                         

     Comments                                                                

    On-Call

    Call EOC at (510)987-0363

    Name: Brian Leavenworth

    Email: Brian.Leavenworth@ucop.edu

    Phone #: (510)587-6276

     

    We should always contact the EOC anytime we need an infrastructure resource (DBA, OSMG, network, etc.).  The EOC is available 24x7 and can contact the appropriate on-call resource during a system outage as they maintain a current on-call list. 

    Primary

    Name: Laura Zaruchaeva

    Email: Laura.Zaruchaeva@ucop.edu

    Phone #: (510)987-0175

     

    Name: Deborah Chase

    Email: deborah.samarov@ucop.edu

    Phone #: (510)587-6119

    For regular requests via ServiceNow.

    Secondary

    Name: Vyacheslav Pankov

    Email: Vyacheslav.Pankov@ucop.edu

    Phone# : (510)987-0317

    Name: Deborah Chase

    Email: deborah.samarov@ucop.edu

    Phone #: (510)587-6119

    For regular requests via ServiceNow.

     

     

    DataStage

     Contact                                                         

     Escalation                         

     Comments                                                  

     On-Call Call EOC at (510)987-0363Name: Brian Leavenworth

    Email: Brian.Leavenworth@ucop.edu

    Phone #: (510)587-6276

    We should always contact the EOC anytime we need an infrastructure resource (DBA, OSMG, network, etc.).  The EOC is available 24x7 and can contact the appropriate on-call resource during a system outage as they maintain a current on-call list. 

     

     

    Cognos    

    Contact for Server Issues   

    Contact for Report Issues

    Escalation        

    Primary

    Name: Krishna Malipatel

    Email: Krishna.malipatel@ucop.edu

    Phone: (510)-987-0530

    Name: Thomas Thompson

    Email: Thomas.Thompson@ucop.edu

    Phone: (510)987-9241

    Name: Shaloo Jeswani

    Email: Shaloo.Jeswani@ucop.edu

    Phone: (510)587-6047

    Secondary

    Name: Thomas Thompson

    Email: Thomas.Thompson@ucop.edu

    Phone: (510)987-9241

    Name: Gregory Boyer

    Email: Gregory.Boyer@ucop.edu

    Phone: (510)587-6321

    Name: Shaloo Jeswani

    Email: Shaloo.Jeswani@ucop.edu

    Phone: (510)587-6047

     

     

    Tableau     

    Contact for Server Issues

    Escalation

    Primary

    Name: Krishna Malipatel

    Email: Krishna.malipatel@ucop.edu

    Phone: (510)-987-0530

    Name: Shaloo Jeswani

    Email: Shaloo.Jeswani@ucop.edu

    Phone: (510)587-6047

    Secondary

    Name: Thomas Thompson

    Email: Thomas.Thompson@ucop.edu

    Phone: (510)987-9241

    Name: Shaloo Jeswani

    Email: Shaloo.Jeswani@ucop.edu

    Phone: (510)587-6047

     

     

    WebFocus

    Contact for Server Issues 

     Escalation

    Primary

    Name: Krishna Malipatel

    Email: Krishna.malipatel@ucop.edu

    Phone: (510)-987-0530

    Name: Shaloo Jeswani

    Email: Shaloo.Jeswani@ucop.edu

    Phone: (510)587-6047

Write a comment…